Your food waste is collected weekly as part of our '3 services in 1' collection (food waste, textiles and small electricals). On your collection day, put your green caddy kerbside by 6am and allow until 3pm for it to be emptied.
Re-use plastic bags from bread, fruit, potatoes and vegetables in your grey caddy. Tie them before you put them in your external food waste bin; we cannot take food waste if it is loose. If using newspaper as a liner, fully wrap the food waste so it is securely contained.
If you think your bin has been accidentally missed, contact us within one working day by completing the online form or contact Customer Services. We will return to collect your caddy if it was kerbside by 6am and the food properly wrapped and tied.
If you need new food waste caddies, you can collect them from the Council Offices, your local Community Centre or complete the online form. Please do not replace your bin if it is broken but can still be used.
Some properties may not be part of the food waste service because there is no space for bins, this is usually high rise flats.
By using your caddy, food waste is recycled and turned into compost/soil improver. About 40 per cent of household waste is food. Putting it in your rubbish creates bad smells, attracts flies and when it rots in landfill it produces methane (a powerful greenhouse gas) which contributes to climate change and contaminates sites for years.
Remember that composting is also a great option for food waste.