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COVID-19 Reopening Businesses Safely Guidance

Updated 21 September 2020

Business and venue managers - New legal requirements

The Government announced that certain businesses and venues will be legally required to display NHS QR posters in their venues by Thursday 24 September, when the NHS Test and Trace app launches.

This includes all venues from the following sectors: hospitality, leisure and tourism, close contact services and local authority venues. Although not a legal requirement it is highly recommended for places of worship.

There is a bank of resources available, which gives detailed information on the App itself, including how to create and download the QR code that businesses will need to display at every entrance to their premises:

It was also announced that from today, 18 September, a wider range of businesses will be legally required to log details of customers, visitors and staff, and that some businesses will now be legally required to enforce 'The Rule of Six', or face a fine of up to £4,000.

Full details of the announcement are available here:

Updated 14 August 2020

Spelthorne Borough Council is here to support you as we move through the various phases of recovery and look to return to the new normal.

Reopening of businesses must be delivered in a way that minimises health risks in terms of limiting further transmission of coronavirus (COVID-19).

As such, it is likely that physical distancing will be required for the foreseeable future.

Up to date information can be found on the government website to know which business are currently allowed to be open

You can report a business that should be closed online at

Below is a range of government guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic

Information to help businesses reopen safely

Businesses must ensure that they put adequate arrangements in place to operate safely. Advice and guidance is available online.

Risk assessment template

The Icon for worddocuments Risk Assessment Template [23.11KB] has been developed to help businesses implement the Government COVID-19 secure guidelines.

Staying COVID-19 Secure in 2020 notice 

The Government recommends that businesses and employers display the Icon for pdf Staying COVID-19 Secure in 2020 notice [492.42KB] in their workplaces to show they have followed the 'Working safely during coronavirus (COVID-19)' guidance. This notice includes an HSE contact number for workers to report any concerns that they may have.


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