Information on accessible transport and concessions available for people of all ages around Spelthorne.


Spelride is a door-to-door transport service using specially adapted minibuses to carry passengers with a mobility problem in Spelthorne.

The service is available Monday to Friday between the hours of 9am-11am and 2pm-4pm for transport to local day centres within Spelthorne and 11am-2pm for other journeys such as shopping. Telephone bookings can be made between 9.30am-1.30pm Monday to Friday. Further information can be found on our Spelride page.

Spelthorne Volunteer Drivers

Volunteers who provide a variety of journeys such as doctor and hospital appointments etc. Bookings taken Monday to Friday 10am-12pm.

Telephone: 07817 926736

Good neighbour schemes

These are organisations with caring volunteers able to help in your local area with things such as shopping, befriending etc. Please contact the individual group for more information on what transport they may be able to offer.

Ashford Helping Hands

Providing help and support for the people living in the postal area of TW15. Bookings taken Monday to Friday 10am-12 noon.

Telephone: 01784 423222

Care in Shepperton

Providing support to the ill, elderly and housebound living in the postal area of TW17. Bookings taken Monday to Friday 9.30am-12 noon (sometimes unavailable).

Opening hours: Monday - Friday 9.30am-12 noon
Telephone: 01932 254604

Stanwell Good Neighbours Scheme - SIGNS

Collecting prescriptions, organising hospital visits, transport for medical appointments etc Monday to Friday, 10am-12 noon.

Telephone: 07553 221796

Sunbury Neighbours

Providing transport for shopping visits, visits to Health Centres/dentists, libraries etc. Bookings taken Monday to Friday, 10am-12 noon.

Telephone: 01932 779867

Free bus passes for seniors and disabled people

A free bus pass allows eligible senior Surrey residents to travel on buses free of charge. It is valid between 9.30am and 11pm from Monday to Friday, and at any time on weekends and public holidays.

Contact Surrey County Council for further information.

National Rail Enquiries

National Rail Enquiries gives information on train times and fares as well as destinations, stations and train companies.

Telephone: 0845 748 4950 or 0845 605 0600 (textphone)

Hospital Hopper

The Hospital Hopper is a free service travelling between the Ashford and St. Peter's Hospitals' sites. The first bus departs from St Peter's Hospital at 6am and the journey time to Ashford Hospital is approximately 30 minutes. The first bus from Ashford Hospital is 6.30am and the last is 10pm. The last bus departs from St Peter's Hospital at 9.30pm. Detailed public transport guides for Ashford and St Peter's Hospitals, including a full timetable for the Hospital Hopper, are available from the hospitals and by visiting their website.


Accessible taxi operators

Currently there are two accessible taxi operators in the Spelthorne area.

Mum and Sons
Telephone: 07768 567249

PJD Cars
Telephone: 07876 687293

Staines Shopmobility

Staines Shopmobility is located in Two Rivers Shopping Centre. The service enables people to use a range of mobility vehicles, including scooters and powered or manual wheelchairs. An escorted shopping service enables visually impaired people to enjoy shopping and leisure activities in the town. Please pre book this service. RADAR keys, giving entry to accessible toilet facilities locally and nationally, are available for purchase.

Opening times: Monday to Saturday (no bank holidays) 9.30am-4.15pm.

Please call for more details or to book services.

Telephone: 01784 459416

Blue Badge Scheme

The scheme helps registered blind people and people with certain disabilities park closer to shops and services.. The badge applies whether they are the driver or a passenger in the vehicle. For further information, contact Surrey County Council.

Telephone: 0845 600 9009
Website: Blue Badge Scheme

NHS patient transport

Some people are eligible for non-emergency patient transport services (PTS). These services provide free transport to and from hospital for people who have a medical need for it.

Your GP or the healthcare professional who referred you to hospital can discuss with you whether you have a medical need for transport.

Patient transport services may not be available in all areas.