The Ombudsman for Local Government and Social Care can be contacted on:
Telephone: 0300 061 0614 (Monday to Friday 10am - 4pm)
Use a textphone via the Next Generation Text Service (formerly known as Text Relay and Typetalk)
Online: Complete the Complaint Form
The Local Government and Social Care Ombudsman provides information on how to make a complaint on its website at www.lgo.org.uk/make-a-complaint.