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Cookies and privacy

We use cookies for basic functionality such as authentication and session identification.

We would like to use cookies to improve your experience by collecting information on how you use our site. Information collected is anonymous.

The Council Offices remain closed to the public. We are continuing to deliver services to the community. Contact us here

Data Protection information

The General Data Protection Regulation (GDPR) and the Data Protection Act 2018 came into force on 25 May 2018. 

GDPR is the most significant data protection development in twenty years and has necessitated important changes to data protection legislation and the way in which the Council addresses data protection compliance.

GDPR has enhanced individuals' existing rights and introduced new rights.

Spelthorne Borough Council appointed an Information Governance Officer in January 2017 - this was a new role with the focus of supporting all services within the Council in managing their information assets and complying with data protection legislation.

The Council also have a dedicated Data Protection Officer who makes sure the Council respects individuals' rights and follows the legislation. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer at data.protection@spelthorne.gov.uk or by writing to the Data Protection Officer at Spelthorne Borough Council, Council Offices, Knowle Green, Staines-upon-Thames, TW18 1XB.

Providing accessible information to individuals about the use of personal data is a key element of the new legislation. The most common way to provide information is through a privacy notice; see below for our privacy notices

Privacy Notices
Exercising your data protection rights
Making a subject access request
Retention Schedules

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