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Cookies and privacy

We use cookies for basic functionality such as authentication and session identification.

We would like to use cookies to improve your experience by collecting information on how you use our site. Information collected is anonymous.

The Council Offices remain closed to the public. We are continuing to deliver services to the community. Contact us here

Privacy Notice - Finance

Spelthorne Borough Council is a data controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulations

This authority has a duty and may use information held about you for all lawful purposes, including and not limited to the prevention and detection of fraud, matching council tax data with electoral registration records and protecting public funds in investigating misuse of public money.  See the next page for a table with more information on this.

This council is required by law to participate in National Fraud Initiative (NFI) data matching exercises and financial information may be provided to the Cabinet Office for NFI purposes and will be used for cross-system and cross-authority comparison for the prevention and detection of fraud.

The council will also use the information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law.

We will not disclose your personal information to third parties for marketing purposes and we will not use your personal data in a way that may cause you unwarranted detriment.

Your records will be kept only for 7 years or as is required by law. If there is no legal requirement to keep the records they will be destroyed as soon as is practicable.

You have the following rights:

  • you have the right to be informed via Privacy Notices such as this
  • you have the right to request access to and to receive a copy of any information we hold about you (including in an electronic format) - to request a copy of this information you must make a Subject Access Request (SAR) in writing
  • if you find that the information Spelthorne Borough Council holds about you is no longer accurate, you have the right to ask to have this corrected
  • you have the right under certain conditions to ask us to erase your personal data
  • you may request that Spelthorne Borough Council stops processing your personal data in relation to any council service.  This may delay or prevent us delivering a service to you.  We will seek to comply with your request but may be required to hold or process information to comply with our legal duties

To exercise any of these rights contact the Data Protection Officer at data.protection@spelthorne.gov.uk.

You also have the right to make a complaint to the Information Commissioner's Office (ICO). This is an independent body responsible for making sure that organisations comply with Data Protection legislation.

The ICO will always expect you to have raised your concerns with us before submitting a complaint.

Privacy Notice - Explanatory table

Council Service: Finance

The reasons we use your data
  • Statutory requirements eg reporting to Government
  • Collection of council tax and rates
  • Service delivery
  • Service improvement and planning
  • Regulatory licensing and enforcement functions
  •  Prevention and detection of crime including fraud
  • Ordering of goods and services
  • Payment for goods and services
  • Payment of salaries, allowances and expenses
  • Collection of charges made for services provided
  • Collection of overpaid housing benefit or debt
  • Insurance claims
  • Financial transactions
  • Payroll transactions
  • Collection of debt
  • Research including consultations
  • Traded services
Why we are allowed to use your data

Legal obligation or public task under various UK laws including but not limited to:

  • The Local Government Finance Act 1988 (rates)
  • The Local Government Finance Act 1992 (council tax)
  • The Localism Act 2011
  • Local Audit and Accountability Act 2014

Contract - traded services

Consent - consultations

Who we can share your data with
  • Judicial Agencies eg Court
  • Police
  • Banks
  • Other Local Authorities
  • Immigration Service
  • Government Departments eg HMRC, DWP
  • Shared or third party legal services
  • Third party investigation companies and bailiffs
  • Elected Members and MPs (as your representative)
  • Contractors providing IT services
  • Funding Bodies
When computers make any decisions about youNot applicable.
When your data gets sent to other countriesNot applicable.

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