Parking is subject to the provisions of the Spelthorne Borough Council (Off Street Parking Places) Order 2016 a copy of which may be inspected at the Council Offices. Brief details of the general provisions are as follows:

  1. A season ticket will only be allocated to employees of Ashford for use in Ashford Multi Storey car park
  2. A season ticket will only be allocated to employees of Staines-upon-Thames for use in Elmsleigh Surface and Multi Storey, Kingston Road or Tothill Multi Storey car park
  3. A season ticket for railway users can be allocated in Kingston Road car park
  4. A valid season ticket, issued by Parking Services, must be clearly displayed on the front of the vehicle left in the car park during charging hours
  5. Failure to display the season ticket will result in a penalty charge being issued. Payment of the penalty charge must be made to PO Box 290, Council Offices, Knowle Green, Staines-upon-Thames TW18 1XB
  6. An administration charge of £14 will be issued for replacing any lost/stolen season tickets
  7. An administration charge of £14 will be issued for any season ticket that has an amendment made ie new vehicle details, name change
  8. Refunds for season tickets will only be paid for a full month ie person leaves 15/02/2018 refund from 01/03/2018
  9. Parking outside or across parking bay markings will result in a penalty charge being issued
  10. Only one vehicle may occupy any one parking space and it must be parked wholly within the parking space
  11. No vehicle may exceed 18ft, trailers require a separate valid pay on foot ticket
  12. Vehicles must be taxed and insured
  13. The car park shall be used only as a car park for the parking of vehicles and for no other purpose
  14. Persons using the car park shall be of good behaviour and shall not cause a breach of the peace
  15. Sleeping, camping, cooking are prohibited
  16. No work to be carried out on any vehicle other than is reasonably necessary to enable that vehicle to depart from the car park
  17. All persons shall observe official signs and surface markings in the car park
  18. Use of the car park is at the owner's and driver's risk. The Council accepts no liability for any loss or damage howsoever caused either to a vehicle or its contents
  19. The Council reserves the right to remove any vehicle in an emergency and to dispose of any vehicle that appears to have been abandoned